Business Manager

Drive business growth and lead the success of our marine outboard and power products division. In this role, you will oversee sales performance, aftersales operations, customer satisfaction, and team leadership while working closely with the General Manager to achieve key business objectives. If you are a results-driven leader who is passionate about building strong customer relationships, improving service quality, and delivering sustainable revenue growth, we invite you to be part of our journey.

Job Responsibilities:

Sales Management

• Develop and implement sales strategies to achieve revenue targets for marine outboard and power products.

• Manage and lead the sales team to achieve yearly targets.

• Identify and grow new business opportunities, including dealerships, tenders and direct customers.

• Build and maintain strong relationships with clients, marinas, boat builders, and other stakeholders.

• Monitor market trends, competitor activities, and customers needs to adjust sales approaches.

• Prepare management reports including sales forecasts, budgets, and performance reports.

Business Development and Partnerships

• Create promotional campaigns, plan and execute events as well as exhibitions to create brand awareness and acceptance.

• Negotiate contracts and partnerships with suppliers, dealers, and service providers.

• Explore opportunities for expanding product lines or service offerings.

Aftersales and Service Operations

• Oversee all aftersales activities, including warranty claims, repairs, and maintenance programs.

• Ensure timely availability of spare parts and accessories to support customers needs.

• Establish and enforce service quality standards to enhance customer satisfaction.

• Ensure staff undergo the necessary training to maintain technical expertise on marine outboard engines and Power Products.

Team Leadership

• Lead, mentor, and motivate the sales and service teams to achieve departmental goals.

• Conduct regular performance reviews and provide training to enhance staff capabilities.

Operational and Financial Management

• Manage departmental budgets, ensuring cost efficiency and profitability.

• Track KPIs such as sales growth, service turnaround time, and customer satisfaction scores.

• Ensure compliance with industry regulations, safety standards, and company policies.

• Perform any other duties and responsibilities as assigned by management.

Job Requirements

• Bachelor's Degree or Diploma in Business, Marketing, Engineering, Marine Technology or a related field.

• Minimum 5-8 years of experience in sales, business development, or operations, preferably within the marine, automotive, machinery, or power equipment industry.

• Proven track record in sales management and achieving revenue targets.

• Strong experience in business development, dealer network management, or partnership building.

• Familiarity with marine outboard engines, power products, or related technical equipment will be an added advantage.

• Experience managing aftersales operations, service quality, or warranty processes is preferred.

• Strong leadership and team management skills, with the ability to motivate and develop sales and service teams.

• Good analytical and financial management skills, including budgeting, forecasting, and KPI tracking.

• Excellent communication, negotiation, and stakeholder management skills.

• Self-driven, results-oriented, and able to work in a fast-paced and dynamic environment.

By submitting your resume/application, you are deemed to have acknowledged and consented to the collection, use, and disclosure of your personal data provided in your application by the Company for the purposes of verification, evaluation, and other recruitment-related processes, in accordance with the Personal Data Protection Act.

We thank all applicants for their interest. However, only shortlisted candidates will be notified.