- Salary: $3000-$3200 with OT Pay
- Work hours: Any 5 days of the week (8:30am - 5:30pm / 2pm - 11pm)
Responsibilities
- Handle customer interactions via phone and/ or emails within stipulated timeframe.
- To cross-sell the bank products and services when appropriate.
- Actively perform channel migration to automated channels.
- Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards.
- Provide continuous feedback on workflow and productivity improvements.
- Resolve customers feedback/ issues within guidelines.
Requirements
- Min O levels and above with call centre experience
For interested candidates, please send your updated resume:
Email: [Confidential Information]
Telegram: @Angie_TL
Whatsapp: +65 96272860
Angela Teh Ling Wei
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599
