Customer Care Officer (1 Year Contract)

relationOur client is a leading power generation company in Singapore. They are looking for a Customer Care Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Provide responsive and accurate customer service via hotline, email, and online platforms
• Handle day-to-day account servicing across Residential, SME, and Tenant segments
• Support internal initiatives to enhance digital platforms and service workflows
• Collaborate with cross-functional teams to resolve customer queries efficiently
• Maintain detailed and accurate records in line with company standards
• Contribute to broader customer-centric projects aligned with company goals

Requirements:

• Diploma or Degree preferred
• Strong interpersonal and communication skills, capable of engaging with diverse stakeholders
• Proficiency in Microsoft Office
• Familiarity with CRM or ERP is a plus
• Prior experience or knowledge of relevant industries is advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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