Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.
Prepared electronic quotations and proactively managed follow-ups on sales-related matters.
Cultivated strong customer relationships to drive long-term business retention.
Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.
Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.
Work closely with internal teams, including operations, finance, and customer service.
Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.
Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.
Job Requirements:
A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.
Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.
Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.
Familiarity with shipping Incoterms or a related field is an advantage.
