Sales Operations Specialist (5-month Contract/Proficient in Japanese)

Sales Operations Specialist (5-month Contract/Proficient in Japanese)

Yishun, North Region

5 Months Contract

$5,000 - $6,000 per month

OT expected near project deadlines.

Responsibilities:

• Partner with the Sales organization to develop, deploy, and support CRM related business processes and tools that facilitate the achievement of business objectives.

• Developing sales business processes for effective and efficient utilization of CRM and other tools

• Engaging with Sales and Marketing Salesforce users to manage continuous support and process improvement.

• Managing Salesforce CRM maintenance activities including territory, Master and Transactional data, user setup, and user training.

• Support complex issues for CRM, Reporting, and Sales tools.

• Participate in WW projects to ensure that project deliverables to meet business requirements for Japan region.

• Partnering with other team members, IT, Data operations, GBS, Order Management, reporting etc. to drive CRM process continuity across business channels.

Requirements:

• Bachelors or Master Degree plus a minimum of 5 years relevant experience.
• Business-level JAPANESE proficiency (JLPT N1 or equivalent), with solid reading, writing, and SPEAKING skills to communicate with locals in Japan via email and online meetings training and presentation skills is required.
• Demonstrated experience with sales tools including Salesforce lightening, CPQ.
• Demonstrated knowledge and experience of Sales and Marketing processes.
• Ability to utilize Excel or Access to generate custom analytics and good data analytics skills.
• Ability to collaborate equally effectively throughout all hierarchical levels.
• Ability to work independently to plan, prioritize workload, and solve a broad range of system and/or workflow problems of varying scope and complexity.
• May participate in business systems planning to define or upgrade business applications or functional solutions or as business liaison to IT.
• Ensures effective communication across teams/functions. Keeps stakeholders informed of progress, key issues and changes which may impact the business.

Apple Lim Pey Chyi - [Confidential Information]
Reg No.: R2090579

EA License No.: 02C3423

Manpower Staffing Services (S) Pte Ltd