About Wateroam
Wateroam is a water innovation enterprise that develops portable water filters to provide safe drinking water to communities in rural and disaster-hit regions. Since 2014, Wateroam has delivered clean water through partner NGOs to more than 400,000 people across 43 countries globally.
We are a passionate, purpose-driven team working toward a world without thirst - and we're looking for a highly organized and motivated Sales Operations Executive to support our global growth and impact.
About the Role
The Sales Operations Executive plays a vital role in supporting the Global Sales Manager to ensure that sales operations, logistics, and financial documentation run smoothly. This role will oversee order processing, inventory management, shipping coordination, and accurate sales reporting. You will also support bookkeeping by ensuring receipts, invoices, and financial records are properly compiled and audit-ready.
Your attention to detail and coordination skills will help drive operational excellence and contribute to Wateroam's mission of expanding access to safe water globally.
Key Responsibilities
Sales & Order Management
- Prepare and manage sales documentation including quotations, sales orders, invoices, credit notes, and receipts.
- Support the Global Sales Manager in tracking sales pipelines, updating CRM systems, and preparing performance reports.
- Liaise with internal departments and distributors to ensure order accuracy, timely delivery, and proper payment follow-up.
- Generate monthly and quarterly sales summaries for management review.
Inventory & Fulfilment
- Monitor and maintain accurate stock records across warehouses.
- Account for all inventory changes (purchases, sales, transfers).
- Prepare and oversee order packing and fulfilment for local and international shipments.
- Maintain detailed records of packing lists, delivery orders, and shipping documents.
Logistics & Shipping
- Coordinate with freight forwarders and logistics providers to ensure timely, accurate, and compliant deliveries.
- Prepare international shipping documents, including certificates of origin, commercial invoices, and customs paperwork.
- Track shipments and proactively communicate delivery updates to customers and distributors.
- Verify and process logistics invoices before submitting to Finance.
Bookkeeping & Finance Support
- Collect and organize all company expense receipts, supplier invoices, and payment documentation.
- Ensure all financial documents are properly filed (both digital and physical).
- Support the Finance team in monthly reconciliations and audit preparations.
- Maintain an organized record of sales and expense data for accountability and compliance.
Administrative & Operational Support
- Maintain organized records of orders, shipments, and financial documents.
- Generate operational and sales performance reports as needed.
- Support the Global Sales Manager and Sales Team with administrative tasks and meeting preparation.
Who You Are
- Minimum GCE O Level or Diploma with at least 1-2 years experience in sales coordination, logistics, operations, or finance administration.
- Strong organizational skills and meticulous attention to detail.
- Familiar with order management and shipment documentation.
- Reasonably fit and agile to arrange goods and inventory
- Proficient in Microsoft Excel / Google Sheets able to manage digital records efficiently.
- Proactive, dependable, and adaptable - able to work independently while collaborating across teams.
- Passionate about social impact and aligned with Wateroam's values of Integrity, Excellence in Delivery, and Honour.
Work Arrangement
- Type: 4 days per week (min. 3 days/week in office)
- Location: Wateroam HQ, 3A Pasir Ris Drive 6, Singapore 519422
- Hours: 10am - 6pm, Monday to Thursday
- Attire: Smart Casual
Why Join Wateroam
- Contribute to a social enterprise improving access to safe water globally.
- Work with a collaborative and mission-driven team.
- Gain exposure across sales, logistics, and finance operations.
- Develop operational and commercial skills in an impact-oriented environment.
