Receptionist (Punggol)

Job Scope

Responsibilities

1. Handle all incoming phone calls, enquiries, and deliveries promptly.
2. Attend to walk-in students, teachers, parents, vendors, and other school stakeholders with care and empathy.
3. Assist unwell students and coordinate with relevant stakeholders until the student leaves school safely.
4. Provide basic first aid to injured/unwell students and maintain the sick bay, including replenishing first aid supplies.
5. Perform office administrative tasks, such as:
   Data entry, preparing Word documents and Excel spreadsheets using Microsoft Office
   Managing office supplies inventory
   Making trips to the Post Office when required
6. Contact and engage parents on administrative matters (e.g., GIRO and Edusave applications, financial aid supporting documents).
7. Prioritise urgent and important tasks, while multi-tasking across different work areas effectively.
8. Manage the General Office reception counter, ensuring it is clean, tidy, and welcoming.
9. Assist with other ad-hoc tasks as assigned (e.g., school emergency exercises).

Requirements

Experience

• Minimum 2 years of front desk reception experience.
• Prior experience in a school environment, especially primary schools, is preferred.

Qualities

• Strong communication and interpersonal skills.
• Proficient in reading, writing, and conversing in English.
• Warm personality with good customer service and telephone etiquette.
• Able to take initiative, work independently, and collaborate in a team setting.

Working Hours

Receptionist 1

• Mondays to Thursdays: 7:00am - 4:15pm (inclusive of 45-min lunch break)
• Fridays: 7:00am - 3:45pm (inclusive of 45-min lunch break)
• School Holidays: 8:00am - 5:00pm
• Off: Saturdays, Sundays, and gazetted public holidays

Receptionist 2

• Mondays to Thursdays: 8:15am - 5:30pm (inclusive of 45-min lunch break)
• Fridays: 8:45am - 5:30pm (inclusive of 45-min lunch break)
• School Holidays: 8:00am - 5:00pm
• Off: Saturdays, Sundays, and gazetted public holidays

.. We regret to inform only shortlisted candidates will be notified.