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. Oversee the restaurant's daily operations and ensure smooth service.
. Manage and supervise service staff, kitchen coordination, duty rosters, attendance, and staff performance.
. Ensure excellent customer service and handle customer feedback or complaints professionally.
. Monitor food quality, presentation, hygiene, cleanliness, and service standards.
. Manage inventory, stock levels, purchasing requirements, and minimise wastage.
. Monitor daily sales, cash handling, POS transactions, expenses, and prepare operational reports.
. Ensure compliance with Singapore food hygiene, workplace safety, and company policies.
. Train and guide employees to maintain consistent service standards.
. Coordinate with suppliers and management regarding operational requirements.
. Support promotional activities and implement strategies to improve sales and customer satisfaction.
. Ensure opening and closing procedures are properly carried out.
. Assist management in controlling labour costs, food costs, and overall restaurant expenses.
Job ID: 152101451
Skills:
Ms Office, Food Hygiene Certificate
Skills:
Networking Skills, Sales and negotiation skills, Customer service abilities, Digital marketing awareness
Skills:
Merchandising standards, Customer service, Operational procedures
Skills:
Service Delivery Management, Change Management, Incident Management, Network Technologies, Fixed Broadband, Customer-Facing Technical Roles, Network Operations, Enterprise Connectivity Solutions, Problem resolution, Telco Network Infrastructure, SD-WAN
Skills:
Food Safety and Hygiene Certificates