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BUSINESS DEVELOPMENT MANAGER
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Business Development Manager - Restaurant Industry (Job Description)
1. Job Summary
The Business Development Manager (BDM) is responsible for expanding the restaurant's business by identifying new opportunities, increasing sales, developing partnerships, and improving brand visibility. The role focuses on driving growth, improving customer experience, and increasing overall profitability.
2. Key Responsibilities
A. Business Growth & Sales
Identify new business opportunities, corporate clients, catering deals, and partnership possibilities.
Develop and implement strategies to increase restaurant sales and footfall.
Conduct market research to understand customer trends, competitor activities, and pricing strategies.
B. Marketing & Branding
Plan promotional campaigns, discounts, and seasonal offers.
Work with digital marketing teams to improve online presence (Google, social media, food delivery apps).
Build strong brand image and handle promotional events.
C. Client & Customer Relationship Management
Build and maintain relationships with corporate clients, event organizers, and vendors.
Handle VIP customers, feedback, and service improvements.
Maintain strong customer loyalty and satisfaction levels.
D. Operational Support
Coordinate with restaurant managers, kitchen teams, and service staff to ensure smooth operations.
Suggest improvements for menu, pricing, quality, and service standards.
Monitor customer feedback, reviews, and service scores.
E. Financial & Reporting
Prepare sales forecasts, weekly and monthly performance reports.
Track KPIs such as revenue, customer acquisition, cost control, and marketing ROI.
Assist in budgeting and cost management strategies.
3. Skills & Qualifications
Core Skills
Strong sales and negotiation skills
Excellent communication & customer service abilities
Knowledge of F&B operations and market trends
Digital marketing awareness (social media, delivery platforms)
Presentation & networking skills
Education & Experience
Diploma/Degree in Business, Marketing, Hospitality, or related field
Experience in F&B, restaurants, cafes, or hotel industry preferred
Proven track record of sales or business development success
4. Personal Attributes
Proactive and target-driven
Good leadership and teamwork
Problem-solving and decision-making ability
High energy, approachable, and customer-focused
Ability to work under pressure and meet deadlines
Job ID: 152101583
Skills:
Networking, Microsoft Excel, Go-To-Market Plan, Customer Service, Customer Satisfaction, collaboration solutions, pipeline development, Sales Process, launch services, Team Player, Microsoft Powerpoint, Business Development, Interpersonal Skills
Skills:
Machinery Equipment., construction machinery , asia business development , Networking, Machinery, Negotiation, Marketing, Global Business Development, Presentation Skills, Sales, B2b, Team Player, horses, Animals, Business Development, Interpersonal Skills
Skills:
Networking, Negotiation, Leadership, Sales Process, Team Player, Account Management, Customer Loyalty, Business Development, Interpersonal Skills, Marketing
Skills:
B2B project sales, fit-out project lifecycle, commercial judgment, Negotiation Skills, interior fit-out design-and-build, Construction, tendering process, materials costing, business development
Skills:
Networking, Microsoft Office, Microsoft Excel, Negotiation, Customer Satisfaction, Marketing, B2b, Sales Process, Account Management, Microsoft Powerpoint, Business Development, Interpersonal Skills
