It Support
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Responsibilities
1) Provide on-site technical support for PC (hardware and software), voice equipment and mobile device (Smartphone and Tablet)
2) Perform basic hardware moves and changes
3) Physically set up computers and software system installation
4) Record all tasks and incidents in ticket tracking system
5) Ensure timely resolution of issues by acquiring necessary information to best measure impact to Customer
6) Proactively inform management of trends, significant problems and expected delays
7) Update and manage inventory on new incoming hardware orders
8) Communicate with vendors for incoming hardware orders and rep
Job ID: 151173845
Skills:
It Support
Skills:
Backup Recovery, Onsite Support, Remote Support, user profile administration, Installation, basic networking support, migration of IT peripherals, installation and configuration of software, re-installation
Skills:
Microsoft Office, Basic IT Support, Google Workspace, AI tools, Document Management
Skills:
Desktop, It Support
Skills:
it documentation , Software Troubleshooting, Laptop Support, account access onboarding, ticket logging
