It Support
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Responsibilities
1) Provide on-site technical support for PC (hardware and software), voice equipment and mobile device (Smartphone and Tablet)
2) Perform basic hardware moves and changes
3) Physically set up computers and software system installation
4) Record all tasks and incidents in ticket tracking system
5) Ensure timely resolution of issues by acquiring necessary information to best measure impact to Customer
6) Proactively inform management of trends, significant problems and expected delays
7) Update and manage inventory on new incoming hardware orders
8) Communicate with vendors for incoming hardware orders and rep
Job ID: 151173845
Skills:
Microsoft Office, Networking, It Asset Management, AV Systems, Google Workspace, virtual meeting platforms, Active Directory, IT helpdesk ticketing systems, Windows Server troubleshooting, AV support
Skills:
network connectivity , Microsoft Office, It Asset Management, Microsoft Teams, Google Meet, Active Directory, Google Workspace, firewall settings, VPN configurations, IT helpdesk ticketing systems, Zoom, Windows Server troubleshooting, AV support
Skills:
IT Project & Program Management, Service Delivery, Application Support, Microsoft Excel, Project Delivery Processes, Policy Management, Achieve Business Objectives, Customer Support, Collaboration With Stakeholders, Technical Support, IT Project Administration, Basic It Skills, support business users, Technical Knowledge, It Management, Manage IT Support team
Skills:
Routers, Wan, Firewall, It Compliance, Access Points, System Monitoring, IT audit support, Cybersecurity policy, WIFI controllers, Network switches, System management tools, Project management, Warehouse Management System, Network LAN, Troubleshooting, High Availability System, hardening, Disaster Recovery, System backup solutions
Skills:
Hardware Maintenance, IT support, ticketing system, Client Engagement
