Job Description & Requirements
Roles & Responsibilities
- Attend to phone calls and emails from agents and customers on cargo arrival notice.
- Receive pre-alert through email from agents and customers.
- Coordinate and tracking of air import direct and consolidation shipment.
- Monitor shipment status and update to agents and customers.
- Liaise with agents and customers and agents on delivery arrangement.
- Liaise with agents and customers on various import requirements and import charges.
- Liaise with transporter on delivery schedule and arrangement.
- Arrange permit declarations and customs clearance.
- Prepare necessary documents for terminal clearance and delivery.
- Arrange and attend to cargo survey due to discrepancies etc.
- Respond to query from the Singapore Customs, e.g., Compound, Z02, refund etc
- Input import costing into internal system and generate billing to agents and customers to close files.
- Send PODs to agents and customers.
- Filing of documents
- Perform basic pick and pack assignment and liaise with client for instruction
- Perform any ad-hoc duties assigned by superior.
Requirements:
- Possess at least 1 year of airfreight import operation experiences.
- Attentive to shipment details and requirements.
- Able to work independently.
- Good Communication skills
- Team player with good attitude and initiative
- Working Days: 5.5 days
- Working Hours: 9am - 6pm on weekday and 9am - 1pm on Saturday (Alternate Saturday after probation)
- Working Location: Airport Logistics Park of Singapore (ALPS Avenue)
- Able to start work immediately will be preferred.
