In Charge of Import/Export Documentation & Processes
Shipping documentation (Import/ LC/ documentation/ Bill of Lading )
Provide customer support for shipments and advise various country customary rules and regulations provide after-sales support and following up with client till the whole transaction is completed.
Handling customer enquires or complaints
Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis
Liaise and maintain good relations with agents and shipping companies.
Knowledge in LCL Cargo Consolidation.
Other ad-hoc duties if required
Requirements
Minimum GCE N or O level
Responsible, positive attitude, be able to work independently and as a team player
Preferably with Logistics/ Shipping / Freight Forwarding Experience