Job Summary
The General Manager will develop and execute the strategic vision for Bossini in Singapore market, driving sales growth, operational efficiency, and brand consistency across all stores. S/He will lead high-performing teams and ensure financial and operational KPIs are met. This role requires strategic foresight, exceptional leadership, and a deep understanding of Singapore's retail dynamics to elevate our brand's presence.
Roles & Responsibilities:
- Drive Strategic Vision: Develop and execute business strategies, including annual budget planning for sales, gross profit, OTB, commissions, uniforms, headcount, and retail supplies.
- Lead Sales Performance: Set monthly store sales targets, daily forecasts, and promotional campaigns to maximize revenue and achieve objectives.
- Oversee Store Operations: Manage daily operations, including sales, customer service, merchandising, inventory, and compliance with company policies.
- Optimize Merchandising: Handle product ordering, allocation, pricing, stock consolidation, and performance reviews to maximize sell-through.
- Enhance Inventory Management: Monitor stock levels to meet demand, minimize overstock/stockouts, and clear past-season inventory via atrium/events.
- Analyze and Report Performance: Analyze sales data and trends to inform pricing and promotions generate weekly, monthly, and yearly reports, including P&L reviews.
- Lead Operational Governance: Chair weekly operational meetings and monthly/quarterly store in-charge meetings to review KPIs and action plans.
- Develop Talent: Manage the team to mentor and train staff at all levels, conduct customer service/product training, performance appraisals, and groom high-potential talent for advancement.
- Foster Customer Excellence: Address customer inquiries, feedback, and complaints promptly to uphold Bossini's brand image and loyalty.
Requirements:
- Degree in Business Management, Retail, Fashion, or related discipline.
- Minimum 10 years of retail management experience in mass fashion or apparel, with at least 5 years in a senior leadership role.
- Exceptional leadership to guide diverse teams across all levels.
- Strategic and analytical mindset to drive sales, optimize inventory, and interpret market data.
- Strong communication and stakeholder management to collaborate with diverse stakeholders.
- Proactive, results-oriented, and adept in a fast-paced environment.
- Meticulous with attention to detail in financial and operational oversight.
- A good understanding of the apparel retail industry and market changes is essential.
We Offer:
- 5-day work week
- Good career advancement
- Training and development opportunities
- Attractive remuneration package, allowances, and commission
- Staff discount & other benefits
Application Instructions:
Interested applicants please send a detailed resume to [Confidential Information] and include the following:
- Work experiences and duties
- Reason for leaving each employment
- Last drawn and expected salary
- Date of availability