About CollectionDigital
- Collection Pte. Ltd. is a Singapore-based cross-border liquor and lifestyle company. We bring together premium Chinese spirits and Asian lifestyle products, operating across both online and offline retail ecosystems. Our business spans: Collection.sg - local e-commerce retail for liquor and lifestyle goods GrabMart / Shopee / Lazada / Foodpanda - online marketplaces Affiliate & Community Network - part-time brand promoters and group leaders driving local sales. We are now expanding our e-commerce team to strengthen our digital operations and customer experience.
Job Summary
As an E-Commerce Operations professional, you will lead the day-to-day management and performance of our online stores, ensuring seamless operations across platforms. You will drive accurate product listings, timely updates, and effective execution of online campaigns to enhance customer engagement and sales growth.
Responsibilities
- Collaborate with the Sales Manager to develop and expand F&B sales markets across Southeast Asia by identifying and engaging potential distributors, wholesalers, retailers, and B2B customers
- Manage daily sales communication and coordinate orders to ensure timely processing and fulfillment across e-commerce platforms (Shopee, Lazada)
- Update product listings and support campaign execution to optimize online store performance and customer experience
- Prepare accurate quotations, contracts, sales documentation, and concise sales reports to support business operations
- Coordinate with internal teams to synchronize order processing, delivery arrangements, inventory management, and platform fulfillment workflows
- Collect and analyze market feedback, competitor data, and customer insights from both offline and online channels to inform sales strategies
- Support sales activities, promotional campaigns, and regional business development initiatives to drive revenue growth
Required competencies and certifications
- Minimum 1-2 years of experience in sales or business development, preferably within FMCG, lifestyle, or liquor industries
- At least 1 year of hands-on experience operating or supporting Shopee and/or Lazada stores
- Proficiency in basic e-commerce operations including order processing, campaign mechanics, and platform workflows
- Strong communication and negotiation skills applied in sales contexts
- Demonstrated organizational skills with attention to detail, proactive problem-solving, and a willingness to learn
- Ability to work independently and efficiently under guidance
Preferred competencies and qualifications
- Interest in regional sales, cross-border business, and omnichannel operations (B2B and e-commerce)
Location 15 Shaw Road, Singapore
