Industry: E-commerce (Beauty and Wellness)
Location: West Singapore
Were Hiring: Ecommerce Specialist
Your Responsibilities
- E-Commerce Strategy Development:
- Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
- Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
- Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
- Continuously track and analyze platform performance metrics (such as sales, ROAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.
- Product Listings & Merchandising:
- Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
- Implement and manage promotional campaigns, product bundling, and category merchandising.
- Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.
- Digital Marketing Integration:
- Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
- Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.
- Customer Service and Inventory Management
- Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
- Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
- Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.
What We Offer
- 5 Working Days: Enjoy your weekends!
- Attractive Remuneration: Competitive salary and performance-based incentives, staff welfare benefits!
- Career Progression: Opportunities for personal and professional growth in fast-growing company!
- Vibrant Work Environment: Join a young and innovative team.
- Comprehensive Training: We invest in your development.
Ready to Shine Join AI&MI Group!
Leading the way in E-commerce Beauty & Wellness
Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products.
With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group.
At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with IEM being one of the world's leading luxury skincare brands.
- Bachelors Degree in Marketing, Business, E-Commerce, or a related field.
- 5+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment.
- Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok).
- Expertise in managing and optimizing online sales campaigns across various digital channels.
- Strong ability to collaborate and lead cross-functional teams effectively.
- Proven ability to analyze data and extract actionable insights to shape strategies.
- Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines.
- A positive, collaborative, and proactive team player
- Fluent in English. And able to converse in Mandarin with Mandarin-speaking associates, partners, and clients.
Preferred Qualifications
- Experience managing teams and fostering cross-functional collaboration.
- Background in handling regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia)
