Customer Care Officer (Customer Care) (Govt Sector) #JTL

Responsibilities:

. Attend to general utilities and account-related enquiries via Services customer channels in a professional and timely manner

. Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction

. Maintain a positive and professional attitude in all customer interactions

. Any other ad-hoc duties as assigned

Requirements:

. At least 2 years of relevant work experience in customer facing role

. Excellent verbal, written and interpersonal skills

. Ability to multitask, organize and prioritize work in fast paced environment

. Ability to work independently while being a cohesive team member

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]

EA License No: 99C4599