Air & Sea Freight Customer Service Executive
- Location: CIAS Cargo, Changi, Singapore
- Salary: S$2,400 - S$3,000/month + performance-based bonuses
- Employment: Full-Time, Permanent
- Working Hours: Monday - Friday, 9:00 AM - 6:00 PM
Why This RoleJoin a renowned air cargo and logistics company with a global presence in 42 countries. Build on your prior cargo or logistics experience in a hands-on, operational role while working in a collaborative environment that offers structured mentorship and career progression.
Key Responsibilities
- Manage customer inquiries and bookings across air and sea freight services
- Coordinate with overseas agents, shipping lines, and internal teams to ensure timely deliveries
- Handle documentation, customs clearance coordination, and shipment tracking
- Provide shipment updates and resolve client or stakeholder issues promptly
- Maintain accurate records to ensure consistent end-to-end service
Requirements
- Prior experience in air or sea freight operations, cargo coordination, or logistics
- Strong communication and interpersonal skills
- Organized, proactive, and detail-oriented
- Ability to multitask and solve problems independently
Benefits
- Performance-based bonuses
- Structured mentorship and career advancement pathways
- Supportive and inclusive workplace culture
Recruit Lync Pte Ltd | EA License: 22C1000
Poon Weng Teik | EA Personnel License: R1657737
