About this role
As an Account Manager, you will play a vital role as a strategic business partner for our F&B business owner clients, with a strong focus on driving revenue growth for both our clients and the company. This position is highly collaborative, and you will report directly to the Country Manager.
What youll do
- Strategise and manage a portfolio of merchants with the objective to grow overall revenue through increasing the usage of existing products and upselling of new products
- Establish close relationships with merchants to gain an insightful understanding of their business
- Engage and consult merchants periodically to conduct performance/business reviews to provide insights and recommendations to grow their revenue
- Market and cross-sell company&aposs new products/services of our new business verticals, as well as improve new product adoption
- Protect revenue lost by reducing churn, and grow new revenue by getting key merchants onboard with our marketing campaigns and/or other company-wide initiatives;
- Assist key merchants in day-to-day operational queries
- Periodically review engagement strategies, keep abreast of internal product offerings and knowledge as well as those of competitors
- Any other ad hoc duties as directed by the Company
Who we&aposre looking for
- A Degree holder in business, marketing or related fields
- At least 2 years experience in roles related to strategic account management, business development, or customer success, preferably within the Tech/eCommerce industry and in a fast-paced setting
- Demonstrate a solid grasp of the F&B landscape and technology in Singapore, exposure to F&B industry is a plus
- Possess a robust business acumen, capable of serving as a valued business partner to clients and driving their growth through Oddle&aposs solutions
- Excellent communication and relationship building skills
- Display strong analytical thinking skills, enabling the analysis of business insights and identification of growth opportunities
- Embrace a customer-centric mindset, consistently going above and beyond to impact our clients&apos businesses and the F&B industry
- Take pride in your work and demonstrate a strong sense of ownership
- Able to manage multiple stakeholders effectively and thrive in a collaborative team environment
- An entrepreneurial spirit who is self-started, resourceful, able to drive actions and inspire people around them
- Have the eligibility to work in Singapore without the need for visa sponsorship
If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon! Send us your application and we&aposll get back to you in a few days.
