As a Broker, your role is to generate new leads and convert them into profitable business while retaining clients through excellent relationship building. This will be achieved by focusing on client needs and setting high expectations for results.
To win new business, you should stay updated on competitor information and actively seek out new opportunities through networking and keeping informed about current affairs.
WHAT DO WE LOOK FOR
- Experience in customer-facing roles within logistics and transport are preferred
- 1 to 2 years of experience in cargo brokerage is preferred especially Vietnamese market
- Build a list of potential clients and maintain relationships in the Vietnamese market. Proficiency in English/Vietnamese dialects is essential
- Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required
- Enjoys working to goals and objectives in a competitive environment
- Excellent phone etiquette
- Ambitious, motivated and willing to learn new skills & industry
- Hardworking and flexible for the working hours
- Organised with the ability to prioritise and multi-task
- Comfortable working towards KPIs and targets
- Ability to travel frequently & often at short notice
WHAT IS IN IT FOR YOU
- Competitive salary with 10% uncapped commission
- 20 day holiday which increases with length of service
- Additional paid leave for wedding, moving house, holiday shopping and more
- Flexible working hours
- Industry leading training programme and on-job mentorship programme
- Opportunities for global travel
- A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!
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