Manage existing customers and develop new customer relationships
Manage existing and establish new product and market opportunities driving business growth and market share
Achieve sales targets by proactively leveraging all communication channels including digital channels and face to face interactions for a range of allocated products
Increase GP and product portfolio by initiating opportunities to drive cross-selling / range-sell / value-based pricing
Identify high potential accounts and determine strategies for converting prospects
Following sales protocols and procedures, generate new leads and improve/increase conversion rates and sales interactions
Utilising call planning, pipeline management, lead identification and qualification, undertake proactive sales calling and performance monitoring to drive sales and achieve set targets
Raise customer awareness by assisting in determining the right products for the customer's needs as well as raising customer awareness of product options/ opportunities
Undertake joint visits with Managers and Principals as required
Liaise with relevant internal stakeholders to determine the best solution for the customer and extracting maximum value (e.g., Sales Team, Product Management, Customer Service, Supply Chain)
Submit accurate forecasts and forecast updates as requested on a timely basis, managing effective pricing strategies to include, but not limited to: Contracts, Pricing Agreements, Renewals, negotiations, and implementations
Prepare and calculate accurate costings for materials
Prepare and offer quotations to customers
Prepare CRM reports relating to customers in the format and timing specified by Managers (reporting includes regular call reports and special reports as requested by management at a Principals request)
Maintain, create, monitor, and update customer opportunities and potentials in CRM
Review reports and action as required to ensure customers receive the correct quantity of product, at the right time and in the right location to meet budgeted, contracted, and forecast requirements
Report on any information relevant to the liquidity of a customer to identify and limit any possible exposure to Brenntag of any debts
Seek prompt payment of debtors and address problem accounts when necessary
In conjunction with Commercial/Business/Product Managers, conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand
Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Team
Increase product knowledge by undertaking regular reviews of product data to understand the technical merits of the products handled by Brenntag as well as participating in product knowledge initiatives
Report on market and competitor information e.g., pricing, key customer strategies, trends, key personnel movements, and new product opportunities etc.
Ensure all business activities are conducted according to the corporate guidelines
Job Requirements:
Tertiary qualified in an industry related discipline (science/chemistry)
Technically sound in coatings/paints/chemicals/raw ingredients discipline with the ability to demonstrate and communicate the value proposition of raw ingredient products
Experience in distribution, chemical or other similar industry desirable but not essential
