About Us
ManPack AI is an AI-driven voice solution built for cold calling. We help companies supercharge their sales pipelines by automating the most gruelling part of the sales cycle: outbound prospecting. While even the most motivated salesperson maxes out at 150 calls per day, our AI agents can handle that volume in just one hour. Speaking with authentic local accents and engaging in natural conversations, our agents quickly filter prospects and identify those ready to meet.
Our clients see up to 300% more qualified appointments, freeing their top performers to focus on what they do best: closing deals.
Role Overview
We are looking for a scrappy, resourceful, and client-focused Account Manager to join our growing team. You will be the primary point of contact for our clients, ensuring they get maximum value out of our platform. A big part of your role will be owning and improving call scripts, analyzing conversations, and experimenting with variations to boost appointment-setting performance.
If youre someone who loves combining creativity, data, and client service to drive tangible results youll thrive here.
Responsibilities
- Act as the trusted partner for assigned clients, building strong, long-term relationships.
- Understand each clients business, goals, and unique sales messaging to customize their AI call scripts.
- Review call recordings and platform insights to identify improvement opportunities.
- Test and iterate on call script variations to optimize conversion and appointment rates.
- Onboard new clients, guiding them through best practices for AI-driven cold calling.
- Provide proactive recommendations to clients on how to maximize results from the platform.
- Collaborate with product and engineering teams to share client feedback and influence roadmap.
- Track account performance, prepare simple reports, and clearly communicate ROI to clients.
Requirements
- 1+ years of experience in account management, customer success, or sales operations.
- Strong communication skills, both written and verbal; ability to adapt tone to different clients.
- Analytical and creative mindset; able to dive into data but also write persuasive scripts.
- Comfort with reviewing large volumes of calls and picking out key insights.
- Highly resourceful, proactive, and able to work independently in a startup environment.
- Passion for sales, marketing, or AI-driven technology is a strong plus.
- Experience in B2B SaaS, outbound sales, or performance marketing is advantageous.
What We Offer
- Flexible work arrangements (hybrid/remote).
- Retention-based commissions tied to client renewals
- High reward potential
- No need to hunt for new clients
- Opportunity to own client relationships end-to-end and directly influence growth.
- Be part of a fast-growing AI startup solving one of sales toughest problems.
- A culture that values experimentation, scrappiness, and learning.
