Windows Server, Linux, Switches, Routers, Hardware Troubleshooting, Wireless Networking, Firewalls, Windows operating systems, basic network administration, Active Directory, Microsoft Office Applications

ServiceNow (SNOW), Microsoft Intune, Azure Active Directory, Microsoft Azure, Windows 10, basic networking and connectivity troubleshooting, Microsoft 365 applications and services, laptop management

Wan, Windows Active Directory, Dns, VLAN, DHCP, Vpn, Linux Os, Lan, Fortinet firewalls, Windows domain servers, Aruba managed switches, Exabytes hosting services

network connectivity , Service-Oriented Architecture (SOA), Helpdesk Support, Printers, Microsoft 365, Desktop Support, Network Printers, It Support, Computers, Customer Service, Enthusiasm to learn, Maintaining A Positive Attitude, technical input, professional liability, Technical Support, Troubleshooting Procedures

Bitlocker, Intune, BSOD crash diagnostics, Ticketing system, Configuration imaging and deployment, O365 support, Break-fix support, File vault encryption, Basic network troubleshooting, Device provisioning, Windows 11, Microsoft Office Suite

Endpoint Security, Switches, Patch Management, Windows, Ios, Android, Mac, Routers, AV Systems, antivirus deployment, network setups, Cabling, Wi-Fi coverage

IT security, Outlook, networking fundamentals, Microsoft Windows operating systems, Office applications, endpoint protection, Microsoft 365 applications, OneDrive, IT asset management processes, Sharepoint, Teams, Access Control, wireless connectivity troubleshooting, compliance requirements, asset lifecycle administration

User Access Management, Microsoft 365, It Infrastructure, Microsoft Azure, Cisco Meraki, microsoft power apps, IT security practices, Endpoint protection, Endpoint management, Cloud platforms, Crm Systems

Hardware Support, Networking, Switches, It End User Computing, Printers, Microsoft 365, Desktop Support, Problem Solving, Process Automation, Documentation, Remote Access, Training, Software, Technology Change Management