Android, Windows OS, L2 Support, L1 Support, Ios, Networking, Firewalls, Intune device management, security configuration

Microsoft 365, PowerShell, Exchange Online, Entra ID, OneDrive, Teams, Sharepoint

business software , remote troubleshooting , Azure Active Directory, Intune, IT support and service management processes, Microsoft Windows operating systems, Windows 11 end-user client applications, TCP/IP networking, asset management tools, Microsoft Entra

kaseya , Active Directory Administration, Endpoint Security, Vpns, Dns, Patch Management, Microsoft Intune, DHCP, Microsoft 365, EMM platforms, Wi-Fi troubleshooting, RMM, MDM, mobile OS, compliance standards, ITSM platforms

kaseya , Active Directory Administration, Endpoint Security, Vpns, Patch Management, Dns, Microsoft Intune, DHCP, Microsoft 365, EMM platforms, Wi-Fi troubleshooting, RMM, mobile OS, MDM, compliance standards, ITSM platforms

IT security, Outlook, It Asset Management, End User Computing, Desktop Support, Access Control, collaboration tools, Workplace Technology Support, Microsoft 365 applications, Endpoint protection, OneDrive, Microsoft Windows OS, Sharepoint, Teams, Wireless connectivity troubleshooting, Networking fundamentals, Video conferencing platforms

Servicenow, Microsoft 365, Mac Operating Systems, It Service Management, Windows, Microsoft Teams, Zoom

IT security, Outlook, networking fundamentals, Microsoft Windows operating systems, Office applications, endpoint protection, Microsoft 365 applications, OneDrive, IT asset management processes, Sharepoint, Teams, Access Control, wireless connectivity troubleshooting, compliance requirements, asset lifecycle administration