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IT Support Specialist
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IT Support Specialist
optimum solutions (singapore) pte ltdEarly Applicant
- Posted a day ago
- Be among the first 10 applicants
Job Description
Description of Tasks
- Have at least three years of relevant IT helpdesk or desktop support experience, including troubleshooting issues beyond basic first-line support.
- Demonstrate a positive attitude, willingness to learn, ownership of issues and a professional, service-oriented approach.
- Have good communication skills and be able to explain technical matters clearly to non-technical users.
- Have hands-on experience supporting Windows computers, Microsoft 365,printers, peripherals and basic network connectivity.
- Proven Helpdesk/Desktop Support experience within a busy, high volume call environment.
- Ability to work independently and proactively with minimal supervision from Customer
More Info
Key Skills
Enthusiasm to learn
Maintaining A Positive Attitude
technical input
Service-Oriented Architecture (SOA)
Troubleshooting Procedures
About Company
Skills:
Application Support, Information Technology, Administration, Customer Support, Sales, Restaurant Operation, Consulting, Technical Support, Hardware, Troubleshooting
Skills:
Hardware Maintenance, IT support, Network Devices, desktop support, technical support, Troubleshooting, Software, Windows 11
Skills:
User Access Management, Microsoft 365, It Infrastructure, Microsoft Azure, Cisco Meraki, microsoft power apps, IT security practices, Endpoint protection, Endpoint management, Cloud platforms, Crm Systems
Skills:
Patch Management, Software Troubleshooting, Software Updates, Network Administration, remote support tools, IT asset lifecycle management, backup monitoring
Skills:
network infrastructure, Email Security, Switches, Firewalls, Microsoft 365, Routers, CCTV systems, cloud-based solutions, endpoint protection, access control measures, Microsoft Windows, wireless access points, door access systems, cybersecurity solutions