ticketing systems , Servicenow, DHCP, Microsoft 365, Dns, Jira, Windows 10, remote support tools, local network setups, zendesk, PC hardware components

Microsoft Exchange, Windows 10, Active Directory, Group administration, Troubleshooting

Asset Management, Printers, Networking Basics, Microsoft Office, Macos, Reporting Tools, Windows 10, AV Systems, Windows OS deployment

Remote Support, Windows operating systems

Asset Management, Printers, Networking Basics, Microsoft Office, Macos, Windows 10, Reporting Tools, AV Systems, Windows OS deployment

desktop application support , desktop computers , remote troubleshooting , technical maintenance , Desktop Applications, System Software, Desktop Support, Computer Hardware Troubleshooting, Requirement Analysis, System Configuration Management, Data Backups, Applying Patches, Desktop Infrastructure, Technical Customer Support, Desktops PC, engineering support, Upgrading Existing Systems, Software Upgrades, Hardware, On-Site Installation

Asset Management, Sso, Microsoft 365, Remote Support, Intune, Macos, Okta, Jamf, Active Directory

Mobileiron, Dns, Ios, Webex, DHCP, SCCM, Windows 10, Azure Virtual Desktop, Citrix, PowerShell, Cisco Voip, Intune, Exchange Online, Android, Microsoft 365, Wireless Networking, Microsoft Teams, LSEG, Reuters, Bloomberg, factset, Zoom, Active Directory, VPN connectivity, BeyondTrust, ITSM platforms

Mobile Device Management, Windows 7, Macbook operating system, application deployment on PC and Mobile devices, Adobe Acrobat, remote support tools, winzip, NAS configurations