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Employment Opportunity - Desktop Support Engineer

1-4 Years
SGD 2,600 - 3,200 per month
Early Applicant
  • Posted 6 days ago
  • Be among the first 10 applicants

Job Description

  • Diagnosing and resolving technical issues with hardware or software systems
  • Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues
  • Identifying when system reconfiguration is needed and implementing it
  • Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements
  • Documenting technical support procedures and maintaining customer records
  • Responding promptly to queries and providing information on the proper installation, maintenance and use of technical systems
  • Performing complete on-site installations, including backing up client data, upgrading systems when needed, and installing new software or hardware.

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About Company

Job ID: 152214523

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Singapore

Skills:

remote troubleshooting technical maintenance System SoftwareComputer Hardware TroubleshootingRequirement AnalysisSystem Configuration ManagementData BackupsFunctionality EnhancementsApplying PatchesTechnical Customer SupportCalling Clientsengineering supportUpgrading Existing SystemsSoftware UpgradesHardwareOn-Site Installation

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