IT Desktop Support Engineer
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Title: IT Desktop Support Engineer (macOS , Active Directory, SSO, Microsoft 365, Intune, Jamf)
Location: Suntec Tower Two, Singapore 38989
Duration: 6 Months Contract
We need an onsite support engineer based in Singapore to provide hands-on IT support, handle day-to-day troubleshooting, and assist with hardware and software issues at the local office and Remote users. This role will be critical in ensuring smooth IT operations and timely support for end users in the APAC region.
• Basic knowledge of macOS
• Basic understanding of Okta and other cloud-based Active Directory solutions
• Experience in asset management
• Experience providing remote support across multiple countries and regions
• Basic knowledge of Microsoft 365, Intune, and Jamf
• Experience coordinating with vendors for hardware-related issues and courier services
Job ID: 151853935
Skills:
network connectivity , Endpoint Security, Outlook, Operating Systems, Exchange Online, System Maintenance, Software Updates, Software Applications, Microsoft 365, Active Directory, Patching, OneDrive, Sharepoint, Teams, endpoint devices
Skills:
ticketing systems , Microsoft Office 365, Basic Networking, Remote Support, desktop support, remote access tools, troubleshooting concepts, Microsoft Windows 10, ITSM processes
Skills:
Microsoft 365, Vpn, Microsoft Office, Networking, Lan, identity access management, Cybersecurity, Cloud Computing, Windows operating systems, Microsoft Entra ID, Wi-Fi
Skills:
Windows OS, Intune, SCCM, Mdt, networking fundamentals, desktop and laptop hardware components, Active Directory, OS installation imaging, system setup concepts
Skills:
Onsite Support, Backup Recovery, Remote Support, re-installation, migration of IT peripherals, Installation, user profile administration, basic networking support
