Desktop support, Qos, Lan, Avaya phones, Troubleshooting hardware and software issues, CoS, Wireless Technology, VoIP, SBC, Installing and upgrading operating systems and computer software, Troubleshooting networking and connection issues, Network routing and switching, SIP, Installing and maintaining hardware and computer peripherals, Avaya Media Gateway, Cisco Unified Communications Manager, TDM

IT support, Microsoft Office, Mac Os, reporting dashboard, desktop technology, project management, User VIP Support, ITIL methodology

Incident And Problem Management, Cisco Routers, Servers, ServiceDesk Remote Desktop Support, IMACD function, LAN Switches, Active Directory, Reimaging computers, Windows domain structure, Data Centres, Printer hardware support, Ghost Terminal Services

Mobileiron, Desktop support, Dns, Mcafee, Network Troubleshooting, Microsoft Windows, Power Excel, Microsoft Applications, AD group policy, latest Windows OS, tracert, Telnet

Desktop Support, Mobility Support, Software Issues, ITIL Process Knowledge, MDM, Troubleshooting, Android Phones, Airwatch

Windows OS, Networking, desktop support, AV equipment, conferencing tools, server knowledge

Mobile Device Management, Windows 7, level 2 and level 3 support, Macbook operating system, workstation OS patching, permission settings, application deployment on PC and Mobile devices, Adobe Acrobat, remote support tools, winzip, NAS configurations, disk and folder sharing, desktop OS messaging client applications

It Troubleshooting, Operating Systems, desktop support, standard applications

desktop imaging , Windows Environment, technical support

Desktop Support, Imaging, Technical Escalation