Warehouse Manager

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose Of The Role

Accountable for overseeing Warehouse Operations to ensure accurate inventory management and the timely distribution of clients products across Asia. Responsible for ensuring full compliance with GSDP and ISO standards, policies, and regulatory requirements, while driving operational efficiency and best practices.

What You'll Do

• Regularly review clients monthly loading against budget to optimize resource planning and utilization.
• Monitor and control overtime hours to ensure operational efficiency.
• Ensure 3-way matching of Physical Goods, Delivery Orders, and SAP records before Good Receipt (GR) processing.
• Conduct weekly reviews on picking accuracy for both Production and Pick & Pack orders.
• Implement trigger mechanism controls for pre-packing processes to support direct shipments.
• Review weekly and monthly cycle count reports to maintain inventory accuracy.
• Track outstanding orders effectively against daily and weekly clients demand.
• Ensure proper segregation and control of quarantine stock.
• Manage the destruction process for damaged product, ensuring disposal within the stipulated timeline after client approval.
• Ensure all Warehouse Assistants are trained and comply with SOPs.
• Conduct monthly operations performance review meetings.
• Provide refresher training for Warehouse Assistants on GMP, GSDP, and ISO requirements.
• Continuously review warehouse processes to identify opportunities for improvement.
• Lead improvement projects to enhance operational efficiency and minimize human handling errors.

Must-Have

• Degree in Logistic or Supply Chain Management.
• Minimum 7 years relevant operational experience in Warehousing & Distribution, preferably within Pharmaceutical, Medical Device, or FMCG industries.
• Proven experience in leading teams of up to 50 staff.
• Proficient in SAP system (EWM/ECC)
• Strong inventory management expertise, including leading annual stock takes.
• Project management skills with experience driving process improvements in warehouse operations.

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.