- Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies, etc.
- Train and guide assistants in their support role.
- Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols
- Ensure reserves are provided or updated in a timely and realistic manner
- Add value to underwriters by advising underwriters on issues discovered during claims handling such as issues due to gap in policy wording and on risk improvement
- Visit clients offices/attend MOM meetings/site inspection as and when required
- Periodic review of files, as and when required
- Ensure recovery claims are pursued and followed up periodically
- Any other duty or assignment as and when instructed by the superior.
Elsa Fontanne (CEI No. R24124496)
Recruitment Consultant
Email Address:
WhatsApp: 82653532
Telegram: @Elsa_Fontanne
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted