Training Manager, dnata Singapore

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world's most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we'd love to have you onboard.

As the Training Manager, you will lead the design, development, and execution of the organization's learning and development (L&D) initiatives. You will manage a team of training professionals, implement innovative learning strategies, and drive measurable performance improvements across the organization. To succeed, you'll bring strategic thinking, strong people management, and a results-driven approach to aligning training programs with business objectives.

In This Role, You Will

• Lead, mentor, and develop a high-performing training team, fostering a culture of continuous learning.
• Set clear performance expectations, conduct regular performance reviews, and create individual development plans for team members.
• Build cross-functional relationships to understand training needs and drive engagement across departments.
• Develop and implement L&D strategies aligned with organizational goals and employee development needs.
• Identify skill gaps and create targeted learning interventions, including classroom, virtual, and on-the-job training.
• Evaluate the effectiveness of training programs through feedback, assessments, and ROI analysis.
• Stay updated with L&D trends, tools, and technologies to continuously enhance learning initiatives.
• Oversee the design, development, and delivery of training programs for various levels within the organization.
• Collaborate with subject matter experts to create relevant, engaging, and effective learning content.
• Ensure training materials and resources meet quality standards and support diverse learning needs.
• Define KPIs for training programs (e.g., training completion rates, post-training assessment scores, employee engagement scores, performance improvement metrics).
• Track and report on training effectiveness, business impact, and team performance.
• Use data-driven insights to continuously improve L&D initiatives and team efficiency.
• Partner with business leaders and HR teams to identify organizational learning needs.
• Advise management on talent development strategies and succession planning.
• Communicate L&D strategy, program updates, and results to senior leadership.

To be considered for the role, you must meet the below requirements:

• A Bachelors Degree in Human Resources, Business Administration, Education, or related field
• A minimum of 5 years of experience in Training, Learning & development, or Organizational development
• Strong people management and coaching skills with the ability to inspire and develop a team
• Experience in designing and implementing L&D strategies and learning programs
• Knowledge of learning technologies, instructional design, and modern training methodologies
• Strong analytical skills to define KPIs, track performance, and measure training ROI
• Excellent communication, interpersonal, and stakeholder management skills
• Ability to manage multiple projects and prioritize in a fast-paced environment

You'll Have An Edge If You Have

• A minimum of 2 years in leadership role