Technician, Application Engineering

Technician, Application Engineering

Singapore | 2-year fixed-term contract | 0 - 2 years experience

HOYA Electronics primary focus is on the development of optical and extreme ultraviolet (EUV) photomask blanks, which are critical components in the manufacturing process of the latest-generation chips used in various applications such as artificial intelligence, high-performance computing, and 5G, as well as the production of various memory, logic, and power devices.

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influencing every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Be Empowered to Innovate and Develop for a Better Tomorrow with Us

• Experience an empowering and inclusive workplace that fuels your growth and development.
• Unlock your potential with abundant opportunities for skill-building and career advancement.
• Thrive in an environment that supports work-life balance and values your well-being.
• Receive fair and competitive rewards - your success is our success.
• We believe in recognizing excellence and celebrating your contributions.

Get to Know the Role

We are looking for an Application Engineering technician to assist our engineers to ensure customer satisfaction, product compliance, and fast response to quality issues. You will work closely with various departments to support new product launches and address customer issues. Success in this role requires excellent communication and interpersonal skills, as well as strong analytical and problem-solving capabilities.

Essential Responsibilities

• Support daily activities, work Application Engineering related to customer quality issues, feedback, and inquiries.
• Receive and log customer complaints, ensuring accurate and complete information.
• Support engineers to perform initial containment actions (e.g., identifying risky products, rework coordination).
• Support root cause investigations together with Application Engineering & QA engineers.
• Assisting in preparing 8D reports, corrective and preventive action documentation.
• Follow up on open issues to ensure timely closure.
• Assisting in preparing customer quality reports (e.g. defect trends, SPC), monitoring quality trends and reporting non-conformances to engineers.

Other Responsibilities

• Support customer visits, audits, or product reviews by providing data and samples.
• Coordination of the engineer sample evaluation.

Skills and Competencies Profile

Required Qualifications

• Diploma or equivalent experience in quality or manufacturing. Fresh Graduates are welcome to apply.
• Knowledge of Microsoft office tools.
• Experience in quality documentation, filing& folder Organization
• Willingness to work in a hands-on, clean room environment when required

Technical Skills:

• Knowledge of Microsoft office tools
• Basic knowledge of statistical or quality tools

Soft Skills:

• Communication skills
• Attention to detail
• Teamwork& cross-functional collaboration

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.