Supervisor

We are looking for a responsible and experienced F&B Supervisor to oversee the daily operations of our food court and F&B outlets. The successful candidate will supervise staff, ensure excellent customer service, maintain food safety standards and support the smooth running of daily operations.

Key Responsibilities

• Supervise and coordinate daily F&B operations.
• Manage and allocate duties to kitchen, service and general staff.
• Monitor staff attendance, work performance and discipline.
• Ensure food quality, cleanliness and service standards are maintained.
• Monitor customer service and handle customer feedback or complaints professionally.
• Ensure compliance with SFA food hygiene and workplace safety requirements.
• Check food preparation, storage and handling practices.
• Monitor stock levels and coordinate with suppliers or management for replenishment.
• Minimise food wastage and control operating costs.
• Assist with staff training and onboarding of new employees.
• Coordinate with stall operators, kitchen staff and management to resolve operational issues.
• Support catering operations and large-volume orders when required.
• Prepare basic operational reports and provide updates to management.
• Ensure the premises, equipment and dining areas are clean and well maintained.
• Perform other duties assigned by the Operations Manager or management.

Requirements

• Minimum 2-3 years of experience in F&B operations or a supervisory role.
• Experience in a food court, restaurant, catering business or similar environment is preferred.
• Strong leadership and communication skills.
• Able to supervise a team and work independently.
• Good customer service and problem-solving skills.
• Knowledge of food safety and hygiene practices.
• Able to work in a fast-paced environment.
• Willing to work shifts, weekends and public holidays when required.
• Candidates with relevant food safety or F&B qualifications will have an advantage.

We Offer

• Competitive salary based on experience.
• Full-time employment.
• Career development opportunities.
• Supportive working environment.
• Staff benefits according to company policy.

Join our team and grow with us!