About Us
Love, Bonito is Southeast Asia's leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we've since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.
For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.
At our core, we're a team of builders, dreamers, and doers who believe culture is more than words on a wall — it's how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you'll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we're shaping the future of Asian brands — from right here in Southeast Asia, to the world.
Why join us
At Love, Bonito, you'll do more than just a job — you'll help build a movement. We're creating an organization that's lean, bold, and full of heart — where every person has the space to make an impact. Here's what you can expect:
- Purpose with performance: We're building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!
- Growth that's real: We are known to be incredibly dynamic and fast-paced. You'll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don't join us if you're looking for a comfortable, fully structured setup, but do join us if you're excited to build, shape, and make an impact together!
- Culture at our core: If you're looking for a no-corporate-BS environment, you'll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!
Join us as we redefine what it means to build an enduring global consumer group.
The role
We are looking for a Senior Executive, QA/QC to join our Product Operations team and ensure the consistent delivery of high-quality products across our vendor base.
This role will oversee both Quality Control (QC) operations and Quality Assurance (QA) initiatives, working closely with internal teams and external vendors to maintain quality standards from development through to bulk production and final inspection.
You will play an important role in identifying quality risks early, improving vendor performance, and strengthening quality processes across the production lifecycle.
Main responsibilities :
Quality Control (QC) - Operational Quality Management
- Manage bulk sample approvals and ensure garments meet quality standards before delivery
- Review final inspection reports and monitor vendor inspection performance
- Investigate quality defects and customer feedback, identifying root causes and corrective actions
- Ensure compliance for washcare labels, trims, and packaging
- Work closely with vendors and cross-functional teams to resolve quality issues quickly
Quality Assurance (QA) - Process & Vendor Quality Improvement
- Support development of quality standards, SOPs, and vendor guidelines
- Track defect trends and vendor quality performance
- Drive improvements through vendor feedback and quality performance reviews
- Support implementation of internal quality audit frameworks and compliance processes
- Identify opportunities to strengthen preventive quality management
- Support implementation of vendor compliance and sustainability initiatives, including internal audit frameworks and responsible manufacturing standards
Data & Reporting
- Track quality performance using systems and dashboards
- Analyse defect trends and vendor performance data
- Improve visibility of quality metrics across teams
Cross-Team Collaboration
- Partner with Sourcing, Production, Materials, and Product Development teams to ensure quality standards are aligned across the product lifecycle
- Support vendor alignment during pre & bulk production and stages
- Work closely with vendors to drive continuous quality improvements
Requirements
Qualifications & Experience
- 3 - 5 years of experience in apparel quality management, garment production, or factory technical roles
- Experience working with garment factories, vendor quality management, or third-party inspections
- Prior experience in fashion or apparel production environments preferred
- Strong knowledge of garment construction, fabrics, trims, and apparel quality standards
- Familiarity with QC inspections and quality defect management
- Strong analytical and problem-solving skills
- Excellent attention to detail and organisational ability
- Comfortable working with data and reporting tools (Excel, Air Table, Metabase)
- Bilingual in English and Mandarin ( Both Spoken & Written ), with the ability to communicate effectively with overseas vendors and manufacturing partners
- Interest in sustainability and responsible manufacturing practices within the fashion supply chain
You Should Have
- Highly detail-oriented with strong ownership mindset
- Proactive and solutions-driven
- Strong communicator able to work with cross-functional teams and vendors
