Job Summary
Coordinate shipping operations by scheduling pickups, managing shipping documentation, and providing customer support to ensure timely and accurate delivery of national and international orders.
Responsibilities
- Schedule pickups and coordinate with shipping carriers to ensure timely delivery of national and international orders
- Complete shipping documentation, including bills of lading and shipping manifests, ensuring compliance with shipping regulations
- Provide assistance to customers by responding to shipping inquiries, tracking shipments, and resolving shipping-related issues
- Communicate clearly and effectively with team members, suppliers, and customers to support smooth shipping operations
- Perform tasks with accuracy and efficiency to ensure all shipments are correct and properly documented
Preferred competencies and qualifications
- Previous experience in shipping, receiving, or logistics
- Familiarity with ERP systems and inventory management software
- Strong verbal and written communication skills
- Attention to detail in completing shipping tasks