Senior Operations Manager (IFS)

-Oversee the overall performance of Service teams within the contract.

-Responsible for manpower resource planning, budget management, and ensuring compliance to maintain a safe working environment.

-Ensure contract compliance and meet or exceed KPIs.

-Foster a culture of service excellence and continuous improvement

-Monitor and update account processes and procedures

-Collaborate with Site Lead to develop and execute strategic business plans

-Maintain data integrity in management systems

-Deliver contractual and ad-hoc reports punctually

-Support engineering during planned or unplanned power shutdowns.

-Uphold safety protocols and crisis management procedures

-Oversee supply chain delivery, ensuring service quality

-Ensure accurate and timely financial reporting and billing

-Manage staff performance, development and recruitment

-Enforce compliance with Health, Safety, Environmental and Risk Management policies.

-Cultivate teamwork, collaboration and personal development within the team.

-Manage workload, resourcing and succession planning

-Any other ad-hoc works assignment by the management.

Degree in Engineering /Building/Facilities/Estate Management or relevant disciplines with proven mgmt. background and managed est. 20,000 sqm in the past 5 yrs. 8 yrs or above relevant experience

Singaporean/PR