About AVPN
AVPN is a unique funders network committed to building a vibrant and high-impact social investment community across Asia. AVPN's mission is to catalyse the movement toward a more strategic, collaborative, and outcome-focused approach to social investing, ensuring that resources are deployed as effectively as possible to address key social challenges facing Asia today and in the future.
About the Role
AVPN is seeking a detail-oriented and proactive Senior Associate to support the organization's ongoing digital transformation journey. This role will play a hands-on execution and coordination function, supporting day-to-day technology operations, data and knowledge management, adoption of digital tools, and implementation of digital governance processes across AVPN.
This is a strong learning and growth role for someone interested in technology operations, digital enablement, and change management within a purpose-driven, multi-country organization.
Reporting to Assistant Director - Technology .
Responsibilities
1. Technology Operations & Support
- Support the day-to-day administration of AVPN's core digital tools including Google Workspace, Salesforce, Airtable, Zoom, and related platforms.
- Assist with user access management, onboarding and offboarding processes, and coordination of basic troubleshooting requests.
- Maintain and update the IT Register covering tools, licenses, users, renewal dates, and ownership details.
- Track usage metrics and support preparation of periodic reports on tool adoption, issues, and costs.
2. Digital Governance & Documentation
- Support the operationalization of AVPN's Digital Governance framework by maintaining governance logs, policy trackers, and decision records.
- Assist in drafting, updating, and organizing digital policies, SOPs, and guidance documents under the direction of the Assistant Director - Technology.
- Ensure documentation is well-organized, version-controlled, and accessible via the intranet or tech knowledge repository.
3. Data & Knowledge Management
- Work with tool admins, champions, and data stewards to support good data hygiene practices across systems.
- Assist with G-drive structure implementation, file clean-up exercises, and adherence to naming and access conventions.
- Support basic data checks and coordination with teams to resolve data quality or duplication issues.
4. Vendor & Stakeholder Coordination
- Support coordination with technology vendors by tracking requests, logging issues, and following up on agreed actions.
- Assist in maintaining vendor trackers, sprint backlogs, and service delivery documentation.
- Act as a coordination point between internal teams and the Assistant Director - Technology for smaller enhancement requests.
5. Adoption, Training & Change Support
- Support rollout of digital initiatives, including intranet features, ticketing systems, and new workflows.
- Help organize and document training sessions, onboarding materials, and quick-reference guides for staff.
- Assist in collecting feedback from teams on tool usability and digital experience, and synthesizing insights for improvement.
Requirements
- 46 years of relevant experience with demonstrated ownership of systems, processes, or cross-team coordination.
- Familiarity with at least two of the following platforms: Google Workspace, Salesforce, Airtable.
- Strong organizational and coordination skills, with attention to detail and ability to manage multiple tasks simultaneously.
- Comfort working with documentation, trackers, spreadsheets, and structured processes.
- Ability to communicate clearly with both technical and non-technical colleagues.
- Interest in digital systems, data, and improving ways of working.
- Proactive, adaptable, and service-oriented mindset, with willingness to learn in a fast-evolving environment.
- Exposure to Agile or sprint-based working environments is an advantage.
- Preferred Locations: India (Delhi, Mumbai, Pune, Bangalore), Indonesia (Jakarta) and Philippines (Manila)
Application Process
Please apply through our application form. Due to the high volume of applications, we will only notify candidates who have been shortlisted. Please note that this opportunity is based in Pune and offers a hybrid work arrangement.
Equal Employment Opportunity
AVPN is an Equal Opportunity Employer. We encourage, actively pursue, and celebrate diversity in our workforce. Our employment is strictly decided on the basis of merit and business priorities. We welcome applications from all sections of the community and especially encourage individuals from underrepresented groups to apply. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.
