Senior Assistant Manager/Manager, Operations, RHSO

Early Applicant

7-9 Years

Job Description

Job Responsibilities

Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

Drive continuous improvement to enhance care and residents experience including:

Pilot new programmes and processes
Evaluate the use of technology to ease workflow improvement
Evaluate success of pilot programs for future action
Manage service related feedback and ensure residents&apos concerns are addressed
Evaluate feedback and identify potential service gaps for improvements

Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
Develop team members to enhance their skills & harness their potential
Integrate team with the other RHSO departments and divisions

Job Requirements

Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
Able to think critically and strategically, with strong conceptual and analytical abilities
Strong planning, project management and organisational skills
Able to work well with others, to foster buy-in and collaboration
Good verbal and written communication skills.
Microsoft office. (Excel, Word, PowerPoint)
Experience in strategic planning and/ or programme development would be advantageous