Manager/Senior Assistant Manager, Operations, RHSO

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
  • Transition care programme
  • Community Health Posts
• Support in operations planning in the following assigned areas:
  • Data analysis and monitor workload
  • Manpower planning and management
  • Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
  • Pilot new programmes and processes
  • Evaluate the use of technology to ease workflow improvement
  • Evaluate success of pilot programs for future action
  • Manageservice related feedbackand ensure residents concerns are addressed
  • Evaluate feedback and identify potential service gaps for improvements
• Lead in regional community operations team in assigned areas:
  • Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  • Develop team members to enhance their skills & harness their potential
  • Integrate team with the other RHSO departments and divisions
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous