Job Summary:
We are seeking a Senior Application Production Engineer to ensure the operational stability, support, and deployment of e/mBanking applications and related APIs. This role focuses on RUN/MCO (Maintenance and Change Operations) activities, including incident diagnosis, application support, and release execution across multiple environments and technologies.
Key Responsibilities:
Incident & Support Management:
- Perform incident diagnosis and coordinate technical resolution with relevant teams.
- Support application runtimes across Linux and Windows environments.
Deployment & Release Execution:
- Execute deployments, releases, and configuration changes using XL Deploy, XL Release, and CI/CD tools.
- Contribute to production stability, operational improvement, and release readiness.
Collaboration & Documentation:
- Work closely with development leads and support teams to resolve cross-functional issues.
- Participate in on-call rotation to ensure service continuity during operational events.
- Maintain technical documentation and operational procedures.
Technical Requirements:
- Strong experience in application production support, RUN, or MCO environments.
- Good knowledge of Apache, Tomcat, Docker, and API-based application landscapes.
- Experience with deployment tools such as XL Deploy, XL Release, and Jenkins.
- Solid knowledge of Linux environments Windows knowledge is also required.
- Strong troubleshooting skills and ability to diagnose production incidents in complex environments.
- Fluent English is mandatory.
Preferred Skills:
- Exposure to private cloud or Azure environments.
- Basic scripting or automation skills (Bash, Python, PowerShell).
- Experience with monitoring or observability tools.
- Knowledge of application migration or transformation contexts.
