This is a 6 months contract role.
Responsibilities:
- Support the lead Sales Representative in the creation, validation, and maintenance of Management Information (MI) reports to meet both standard and ad-hoc reporting requirements across Business Management, Sales Management, Salesforce Management, and Finance.
- Ensure timely and accurate entry of sales data, customer information, and other relevant records in the system.
- Uphold data integrity and accuracy by adhering to established processes and controls.
- Monitor and follow up on sales-related processes and reporting requirements, including responding to analytics queries and maintaining timely communication with clients.
- Timely distribution of assigned reports and analytics in accordance with specifications.
- Identify opportunities for the application of advanced analytics and automation to improve efficiency in report production processes.
- Collaborate with internal stakeholders to ensure smooth sales operations and deliver consistent customer service excellence.
- Provide administrative and operational support to the sales team, including managing correspondence, updating Salesforce (SFDC) records, and preparing sales presentations and proposals.
- Maintain a strong understanding of company products and services to effectively support the sales team and address customer enquiries.
Requirements:
- Diploma or Degree in Business or related field.
- 2 to 3 years of experience in a sales analytics or sales support role with prior experience dealing with data.
- Prior experience in sales reporting and CRM tools such as Salesforce.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
- Proficient in data analysis and modelling using Python and SQL.
- Familiarity with BI and data visualisation tools such as Looker, Tableau, Power BI will be an added advantage.
