Marketing & Sales Team Support / Raffles Place / Contract

Marketing & Sales Team Support / Raffles Place / Contract

Responsibilities:

Team Assistance supporting the following fields:

- Support sales operations and administrative task

- Support Host (Retail Showroom)

Customer Journey & Process Operations

- Guiding the customer and optimizing their experience

- Serving as a brand ambassador

- Maintaining an overview over the team and communicating needs and resources within the team

Administrative Support

- Support back-end administrative task with other team members by facilitating the customer sales journey

Project Task

- Enhancement of CX journey from a retail and digital perspective

- Improvement and enhance salesforce backend digitalization process

- Analysis of trends regarding market requirements

Requirements:

- Customer and team-oriented

- Highly service-oriented

- Practical experience proven by previous internships

- Good at ground problem solving, communication and analytical skills

- Knowledge in analysis tools such as Excel or Power BI and with Microsoft Office applications

- Experience in CRM including Salesforce tool

- Ability to set goals and work well with other members in the division

- The ability to work autonomously in an international environment, creativity, team spirit and a pro-active attitude