Sales Supervisor

Company Overview

Yong Lei Events is an event management company specializing in seamless events and exhibitions across Singapore. We deliver end-to-end services from concept to completion, driven by creativity, professional expertise, and outstanding organization to exceed client expectations.

Job Summary

Lead and support a ground sales team for roadshows and retail activations across Singapore, driving sales targets and ensuring smooth daily operations through training, coaching, and effective team management.

Responsibilities

• Supervise daily operations of sales promoters and pullers on-site to ensure smooth execution of roadshows and retail activations
• Lead the sales team to consistently achieve sales targets and campaign KPIs
• Conduct onboarding, training, and coaching sessions to enhance staff product knowledge, sales techniques, and customer engagement skills
• Guide the team in applying effective sales approaches and maintaining high customer service standards
• Monitor and enforce staff attendance, punctuality, grooming, and overall performance standards
• Coordinate booth setup, stock arrangement, and prepare daily operational reports
• Resolve on-site issues promptly to minimize disruptions during activations
• Liaise with management and clients to communicate operational updates and feedback
• Conduct daily briefings and follow up on team performance to drive continuous improvement

Preferred competencies and qualifications

• Prior experience in sales, roadshow, retail, or telco industry
• Experience in team leadership and staff training
• Basic knowledge of Microsoft Excel or Google Sheets

Other Information

Benefits

• Performance bonus opportunities
• Career progression opportunities
• Dynamic and supportive working environment

Working Hours

• Must be comfortable working weekends and retail hours