Job Summary
A sales supervisor leads and supports a sales team by providing training, managing performance, building client relationships, and driving business growth through market research and policy enforcement.
Responsibilities
- Provide employees with the necessary tools and training to perform their jobs successfully
- Build and maintain long-term business relationships with key clients to enhance customer loyalty
- Analyze reports from managers to identify improvement areas and new opportunities to increase market share
- Establish and enforce company policies on customer relations, sales techniques, and ethical standards
- Develop and implement training programs for new hires and staff promoted to new roles
- Monitor employee performance to ensure achievement of goals and compliance with company policies
- Manage and support a team of employees to ensure effective job performance
- Review customer orders and inventory levels to meet customer needs efficiently
- Conduct market research to identify and capitalize on new growth opportunities within the industry
