Job Summary
A sales supervisor leads and supports a sales team by providing training, managing performance, building client relationships, enforcing policies, and identifying growth opportunities to drive business success.
Responsibilities
- Provide employees with necessary tools and deliver training to enhance job performance and success
- Build and maintain long-term business partnerships with key clients to support company growth
- Analyze managerial reports to identify improvement areas and new market growth opportunities
- Establish and enforce company policies on customer relations, sales techniques, and ethical standards
- Develop and implement training programs for new hires and staff promoted to new roles
- Monitor employee performance to ensure achievement of goals and compliance with company policies
- Manage and coach a sales team to ensure effective job execution and skill development
- Review customer orders and inventory to confirm fulfillment of customer needs
- Conduct market research to discover new industry growth opportunities