Job Description & Requirements
Our company is looking for a highly driven individual who is responsible for the management of the retail team and store operations, ensuring the highest level of customer service.
Key responsibilities as a Sales Manager:
- Manage the day-to-day store operations to ensure a seamless and smooth customer experience
- Manage sales and maximise profitability while minimising stock losses
- Motivate and engage staff to achieve sales goals
- Oversee store inventory levels by monitoring, replenishing and ordering stock as required
- Deliver exceptional customer service
- Address and resolve customer complaints promptly and professionally
- Foster a positive and collaborative work environment with the rest of the team
- Extremely customer-centric and enjoys serving and getting to know customers
- Excellent communication and interpersonal skills, motivate and lead the team
- Bachelor's degree in Business Management, or related field
- Hands-on, detail-oriented, and able to work in a fast-paced retail environment.
- Willing to work flexible hours
