Role Mission: Accelerate the market penetration of StarHub's Digital Workspace Services and solutions by driving new business acquisition in the mid-market and enterprise sectors. Act as the primary engine for lead generation and pipeline building, ensuring a steady flow of qualified opportunities for complex workplace requirements while independently closing transactional deals.
Accountabilities:
- Execute outbound sales campaigns to capture new logos in the mid-market and enterprise sectors.
- Ensure all outbound engagement is grounded in client-specific context/research to achieve a high conversion rate and to avoid generic, low-quality outreach.
- Feed the wider specialist teams by qualifying marketing and inside sales generated leads to generate sales qualified leads for complex sales.
- Meet or exceed the annual sales quota assigned for standard Workplace Support Services, Manpower Outsourcing Services and Software Maintenance Services.
- Maintain impeccable data accuracy in Salesforce, ensuring all weekly activity, opportunity and forecast data is up to date.
Responsibilities:
- Conduct outbound sales activities (cold calling, email, LinkedIn) to identify decision-makers and early-stage opportunities in target accounts, specifically focusing on digital workspace services.
- Research target accounts, analyse annual reports, websites, recent news, and internal data sources to identify specific client trigger events and needs.
- Filter opportunities that require complex solutioning for Specialists and Senior Specialists versus those that can be closed immediately as transactional wins
- Independently manage the end-to-end sales cycle for transactional and standard opportunities, from pitch to signing.
- Advise clients on best practices for transitioning from legacy reactive IT support models to modern proactive workspace management solutions.
Team Scope/ Stakeholders:
- Individual contributor.
- Works closely with other Sales Specialists and Senior Sales Specialist(s) in the Digital Workspace Svcs team.
- Works closely with the Inside Sales team under Santosh; Service Line product (e.g. Maslinda Maidin), Service Line marketing (e.g. Jensen Ooi).
Minimum Profile/ Track Record:
- 2+ years of B2B sales experience, ideally with a SaaS or IT services provider.
- Demonstrated success in a high-activity sales environment (e.g. cold calling, outbound prospecting).
- Proven track record of closing deals in the S$50k S$200k range.
- Good understanding of the Microsoft Office or Google Workspace ecosystem.
- Basic understanding of IT staff augmentation or workflow automation platforms is a plus.
- Resilient, high-energy self-starter with excellent phone and written communication skills.
