Purpose and Scope
We are seeking dedicated individual to join our team and support our sales efforts in achieving business goals. As a Sales Coordinator, you will be responsible for managing various administrative tasks and ensuring seamless coordination between the sales team, customers, and internal departments.
Key Roles and Responsibilities
- Serve as the primary point of contact for customers enquiries, providing prompt and accurate information and resolving issues when needed.
- Prepare quotations, and service agreements.
- Assist with the update and tracking of renewal service agreement details and documentation.
- Maintain customers database, update customer records and service agreement details.
- Collaborate with internal stakeholders such as Operations, Finance, Group Digital to ensure timely delivery of service requirements, and resolve any immediate credit and IT issues.
- Assist in prospecting new leads and business opportunities through telemarketing.
- General filing and administrative duties
- Any other ad-hoc duties as assigned from time to time.
Qualification, Skills and Experience
- Diploma in Marketing and/or Business Management with 3 to 5 years experience in sales support, customer service, or administrative role.
- Excellent organisational skills and attention to details, with the ability to prioritise tasks and manage multiple deadlines effectively.
- Good communication and interpersonal skills
- Proactive, self-motivated, and able to work independently as well as a good team player.
- Proficient in Microsoft Office - Words, Excel
