Job Description & Requirements
Responsibilities
- Answering telephone calls from clients.
- Replying to email enquiries with standard template.
- Coordinate sales manager schedules for meeting with clients.
- Utilize company resources to develop a filling system that keeps all active sales files available digitally and in hard copy form.
- Coordinating with sales manager in filling important documents and communicating relevant information.
- Data entry in cater master.
- Send EDM and proposal.
- Sending thank you letter/after sales support.
- Send BEO distribution to relevant department.
- Send introduction email accordingly to properties with standard template provided.
- Send emails to clients with regards to the appointed Vendors information and details.
- Sit down with Sales Managers as and when needed with their clients.
- Act as the primary customer service contact for clients who have questions about their accounts or our services.
- Checking prices and contracts are up to date.
- Prepare weekly forecast and sales report.
- To key in new leads in Cater Master system under Enquiry
- Check with Sales Manager on packages to create Proposal
- Create the skeleton of Contract as and when required
- Email blast to new list, and past customers to touch base
- Update property Event Revenue Forecast
- Take down minute for any meeting attended
- Submit daily report end of each working day
- Meet with guests and clients
Requirements
- Proven work experience as a Sales administrator or Sales support or Telemarketing
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines
- Attractive incentive
- Proficient in Microsoft Office, and use of telephone systems
- Excellent communication and presentation skills
- Warm, welcoming and approachable voice
- Training will be provided.
