Sales Admin Assistant

Job Responsibilities:

. Respond to customer sales inquiries promptly, ensuring their needs are met efficiently.

. Handle sample receiving.

. Process sales quotations, orders, delivery orders, billing and other sales-related documents, ensuring accuracy and efficiency.

. Manage customer Purchase Orders and customer accounts within the ERP system.

. Proactively monitor pending orders and provide status updates to the Sales Administration Manager.

. Follow up with customers and/or testing departments regarding re-test requests and variation orders.

. Generate and release final test reports to customers.

. Maintain strong customer relationships and deliver exceptional service.

. Assist Sales Administration Manager on generating sales reports and analysis and contribute to streamline the processes.

. Ensure seamless service by supporting colleagues when needed.

. Perform administration tasks and other duties as assigned.

Job Requirements:

. Minimum a Diploma in Business or relevant field.

. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.

. Comfortable working in a dynamic and fast-paced working environment.

. Strong multi-tasking, prioritization, and time management skills.

. Self-motivated, energetic, eager to learn, with the ability to work independently.

. Good Knowledge in ERP system, Google Workspace and Microsoft office e.g. Microsoft Word, Excel and Power Point