Job Summary:
The Restaurant Supervisor is responsible for supervising daily front-of-house operations, ensuring excellent customer service, and maintaining Bomul Samgyetang's quality and hygiene standards. This role supports the management team in staff coordination, training, and smooth restaurant service flow.
Key Responsibilities:
- Supervise daily restaurant operations and ensure efficient service during peak hours.
- Lead and motivate service staff to deliver a positive dining experience.
- Handle customer inquiries and feedback professionally.
- Ensure restaurant cleanliness, food safety, and hygiene standards are maintained.
- Assist in staff training, scheduling, and performance monitoring.
- Coordinate between the kitchen and service teams for smooth communication.
- Support management in inventory checks, cash handling, and daily reports.
- Step in as person-in-charge in the absence of the Assistant Manager.
